Our after-sales department is one of our key elements. The aim of this department is to build a relationship of mutual trust and knowledge with our customers to ensure their continued satisfaction. By moving from a reactive to a proactive strategy, we improve the customer’s experience with our product or service.

Our spares department keeps your equipment running as efficiently as possible. We minimize the amount of capital tied up in inventory for our customers while ensuring the timely availability of spare parts. Having access to the right parts at the right time maximizes equipment uptime, preventing you from losing hours of production time.
Our spare parts departments in Germany and Egypt work closely together to ensure fast delivery and the best possible pricing.

Maintenance aims to ensure maximum efficiency and availability of production equipment, utilities and related facilities at optimum cost and under satisfactory conditions of quality, safety and environmental protection, in order to optimize equipment reliability. All levels and types of maintenance are implemented, from design-out to preventive and corrective maintenance.